We have a 2 week (14 day) notice cancellation policy to receive HALF of the Non-Refundable reservation deposit. A cancellation notice given at least 14 days prior will receive half of the 30% non-refundable reservation deposit refunded. When a reservation is cancelled it will show as “cancelled” within our reservation system and a cancellation email will be sent to the customer as proof. We highly recommend calling if cancelling. Emails requesting cancellation may require clarification via phone call to be cancelled. A cancellation requires a “cancellation confirmation” in order to be cancelled. Please contact us within 24hrs if you have not received proof of cancellation. Please note: Customer claims of having cancelled but no email cancellation confirmation or cancellation proof within our reservation system will be deemed as not legitimate and forfeiture of funds. We will send proof if there is a cancellation and we will have proof on our end. Within 7 days of your rental you are responsible for the FULL RENTAL AMOUNT. If you must cancel for any reason it is in your best interest to call us. The more advanced notice we have the better. Our season is very short (10-12 weeks) and so we must be able to rent when we can to support the livelihood of our staff and our business. Please do not make a reservation if there is a chance of cancellation or are unable to accept the risk. We reserve the right to cancel your reservation for violations of our policies. We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather. Please see “Weather” for more details. No refunds/exchanges for early returns.

Note : As mentioned in “Cancellations”: We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather. Multiple-day rentals do not get refunds or additional days added on to rentals because of lost days due to weather. This is reflected in the discounted price of the multiple-day rentals. While Northern Michigan summers are generally known to be very nice, we understand that there are certain weather related events that make our rental activities unsafe. Obvious cancellations include all day thunder, lightning, and/or rainstorms. DO NOT Rely on weather forecasts! These are only predictions (especially precipitation) and not necessarily what will take place. For example, there are many days throughout the summer in Northern Michigan that are forecasted a certain percentage of rain but turn out to be gorgeous days. Do not be scared by the rain cloud on TV or online...especially when its only a 10-30% chance. If the morning looks uncertain, there is a very high probability it will be beautiful once the sun gets higher in the sky; usually somewhere between 10am to 12pm. We will not cancel unless it’s proven otherwise. We will not cancel/make changes to your reservation based on a weather predictions or before the morning has a chance to clear up.

Allow pets : YES

Note : We require a signed CREDIT CARD (NOT A DEBIT CARD) imprint in case of damages of powered equipment (all boats and jet skis) Remember to have funds (i.e. cash or Visa/MasterCard) on hand to pay for the fuel at the end of the rental.