All cancellations require email to: boatrentalnashville@pontoonsaloontn.com. Cancellations will not be processed over the phone. Weekday* rentals can be canceled 72 hours in advance of scheduled rental time with a $150 cancellation charge. All other monies will be refunded. If within 72 hour window credit is available to future weekday rental within the same season except for day of cancellations. Day of cancellations result in no refunds or credit toward a future reservation, we must have in writing prior to 12AM on the day of your reservation that you would like to reschedule. Weekend rentals & Holidays* (2 days prior to and after holiday dates) can be canceled 14 days in advance of scheduled rental time with a $150 cancellation charge. All other monies will be refunded. If within a 14 day period no refund or credit. If you are late to your scheduled reservation departure time, you will forfeit that time on the water. The pontoon boat must still be returned at the end of the designated rental time.

No Refund will be issued for any early returns regardless of weather.

Note : There are no refunds for inclement weather conditions. If there are inclement weather conditions, guests can move their reservation to another day during the current season Inclement weather is defined by the National Weather Service as high winds, lightning, or thunder. Lock One Boat Rental will determine the weather safety at or near Lock One Marina. If the weather turns severe while you are on the water, seek shelter immediately in a safe place or protected shoreline where you can anchor the boat.

Allow pets : YES