Sea Serpent Tours DOES NOT refund, make cancellations, or reschedule due to weather, riots, epidemics, viruses, fuel shortages, or any other "force majour" matters or circumstances beyond company’s control unless "Cancellation Protection" was purchased at the time of reservation. Please DO NOT contact Sea Serpent Tours regarding a refund or rescheduling unless "Cancellation Protection" is in effect. If "Cancellation Protection" is purchased at the time the reservation is made, customers can cancel their reservation up to the time of the rental/tour for any reason. Notificatlon of cancellation must be made in writing (via email) PRIOR to the scheduled departure time. No-shows and/or missed tours will be charged the full price, and NO REFUNDS or rescheduling will be issued. All passengers MUST arrive at least 30 minutes prior to the scheduled departure time for pre-boarding check in requirements and mandatory safety briefing. In the event that you do not arrive at least 30 minutes prior to your scheduled tour time, you will not be allowed to board the vessel and NO REFUND will be issued. Weather note: In Florida, it rains. If you choose to not take your scheduled tour or rental because of rain or any other weather conditions, you WILL NOT be refunded unless "Cancellation Protection" was purchased at time of reservation! In the event of tour cancellation by Sea Serpent Tours due to weather or mechanical issues, Sea Serpent Tours will call our clients and advice of same. PLEASE DO NOT CALL INQUIRING AS TO WHETHER YOUR TOUR IS ON SCHEDULE.

Note : In the event of tour cancellation by Sea Serpent Tours due to weather or mechanical issues, Sea Serpent Tours will call our clients and advice of same. PLEASE DO NOT CALL INQUIRING AS TO WHETHER YOUR TOUR IS ON SCHEDULE.

Allow pets : YES