When you make your reservation online, you will pay in full. If you call our location and make a reservation by phone, we will place a hold on a provided credit card for the amount of the rental (once you arrive at the location you have the option to pay cash and we will release the hold). We have a 24 hour cancellation policy. You cannot change or cancel your reservation in the 24 hours prior to your reservation. The rental spot(s) reserved are designated for you, if you are a “no-show” or arrive late, your temporary hold will not be released and used to pay for your designated rental slot. If you pre-paid and did not show up for your reservation, there is no rescheduling or refunds. Our trip times are set to send out up to 10 rental units at a time, and if you arrive late, you may not make your reserved time slot.

Note : We are open rain or shine! However, if in the event of heavy rain, wind warnings, or thunderstorms, it will be at the customers discretion and obligation to reschedule your trip for a different time or day. Trips returned due to inclement weather and under 45 minutes will be rescheduled for a later date. Trips returned due to inclement weather that extend past 45 minutes, will be counted as a full trip and no rescheduling or refunds will be allowed.

Allow pets : YES