Cancellation Policy: Pontoon Rentals (April-October): Reservations that are canceled less than 60 days prior to the rental date will receive no refund. Reservations that are canceled 60+ days prior to the rental date will receive a full refund. If a reservation is canceled within 48 hours from the time of booking, guests can contact us directly at info@bigwatermarina.com or (864) 226-3339 to receive a full refund. Reservations may be transferred to another date, if requested by the guest, at the discretion of the Big Water Marina & Campground staff. Pontoon Rentals (November-March): Reservations that are canceled less than 30 days prior to the rental date will receive no refund. Reservations that are canceled 30+ days prior to the rental date will receive a full refund. If a reservation is canceled within 48 hours from the time of booking, guests can contact us directly at info@bigwatermarina.com or (864) 226-3339 to receive a full refund. Reservations may be transferred to another date, if requested by the guest, at the discretion of the Big Water Marina & Campground staff. Weather Policy: If the following conditions exist on the lake: heavy rain lasting more than 1 hour, tornado warnings, high wind advisories, or any condition that Big Water Marina considers unsafe boating conditions, then the reservation fee may be credited towards future boat rentals. Weather credits or rain checks can only be given on the day of the rental, and are based on actual weather conditions on the lake at the time of the rental, not future weather-related forecasts.

No Refund will be issued for any early returns regardless of weather.

Allow pets : YES

Note : Pets are welcome, but we ask that you restrain your pet while the boat is in motion. There is no extra charge associated with bringing pets.