* Please contact Lake Tawakoni Boat & Kayak Rentals by phone to cancel a booking. #940-595-7368 • Cancellations cannot be rebooked on the same day as the initial bPONTOON RENTALS: • Cancellations must be made no later than 5 days prior your scheduled rental start time in order to receive a credit voucher for a future rental during the current season. Credit vouchers cannot be redeemed on weekends or holidays. • Cancellations made within the 5-day grace period, other than same day cancellations, will forfeit 50% of the rental amount. The remaining 50% will be refunded within 5 business days from the date of cancellation. No credit voucher will be issued. • The 5-day grace period does not apply to bookings made within 5 days of the scheduled rental start time or same day bookings. Bookings made within 5 days of the scheduled rental start time and same day bookings are not eligible for cancellation. No refund or credit voucher will be issued. • Renter cancellations, made at any time, for weekday rentals, (Mon-Thurs) subject to the 50% off promotion, are non-refundable. Security deposit is fully refundable, except for same day cancellations. • Same day cancellations are non-refundable. No credit voucher will be issued. • Cancellations for holiday and special events rentals are non-refundable. No credit voucher will be issued. • No-shows will be charged the full price of the rental fee and deposit. • Renters who arrive 30 minutes late or more to their rental, will have their booking cancelled and they will be charged for the full rental amount. • No refunds or credits will be issued for unused time or early returns. • Customers WILL receive a credit voucher for a future rental during the current season in the event Lake Tawakoni Boat & Kayak Rentals cancels your booking due to hazardous weather conditions, acts of God, or other unforeseen circumstances. Not all inclement weather qualifies for cancellation. Only hazardous weather conditions, including hail, sleet, tropical storms, hurricanes, tornadoes, lightning storms and high winds which hinder the Renter from safely operating the vessel and/or equipment on the water, and temperatures below 40 degrees Fahrenheit at rental start time, qualify for weather related cancellations. ​ KAYAK RENTALS: • Please contact Lake Tawakoni Boat & Kayak Rentals by phone to cancel a booking. #940-595-7368 • Cancellations cannot be rebooked on the same day as the initial booking. • Cancellations must be made no later than 3 days before your scheduled rental start time, in order to receive a credit voucher for a future rental during the current season. • Cancellations made within the 3-day grace period, other than same day cancellations, will forfeit 50% of the rental amount. The remaining 50% will be refunded within 5 business days from the date of cancellation. No credit voucher will be issued. • The 3-day grace period does not apply to bookings made within 3 days of rental start time or same day bookings. Bookings made within 3 days of the rental start time and same day bookings are not eligible for cancellation. No refund or credit voucher will be issued. • Same day cancellations are non-refundable. No credit voucher will be issued. • Cancellations for holiday and special events rentals are non-refundable. No credit voucher will be issued. • No-shows will be charged the full price of the rental fee and deposit. • Renters who arrive 30 minutes late or more to their rental, will have their booking cancelled and they will be charged for the full rental amount. • No refunds or credits will be issued for unused time or early returns. • Customers WILL receive a credit voucher for a future rental during the current season in the event Lake Tawakoni Boat & Kayak Rentals cancels your booking due to hazardous weather conditions or other unforeseen circumstances. ​ RENTAL CREDIT VOUCHERS: The following applies for credit vouchers issued by Lake Tawakoni Boat & Kayak Rentals: • Credit vouchers cannot be used the same day as the original booking. • Credit vouchers are only redeemable Monday - Friday during the current season. Credit vouchers cannot be redeemed on weekends or holidays, without pre-approval. • Credit Vouchers can only be redeemed by the original Renter. Original Renter must be present at credit rental. • The credit voucher only covers the Renter and those passengers present on the original rental. New parties cannot be added. • The $300.00 refundable security deposit applies to all credit voucher rentals. Security deposit must be held in order to redeem credit voucher rental. • Cancellations for credit voucher rental bookings must be made no later than 5 days before your scheduled rental start time. • Cancellations made within the 5-day grace period will forfeit the credit voucher in its entirety. ooking.

Allow pets : YES